Refund and Cancellation Policy
Overview
Our refund and cancellation policy is designed to maintain transparency and fairness for all our clients. As we provide digital services, refunds are only applicable under specific conditions outlined below.
Refund Policy
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No Refund After Work Has Started
Once the project has commenced (including planning, strategy, design, or campaign setup), no refunds will be issued under any circumstances. -
Advance Payments
All advance payments made for any service (Website Design, SEO, Social Media Marketing, App Development, etc.) are non-refundable. -
Cancellation Before Work Starts
If you wish to cancel before the work has begun, you may be eligible for a partial refund after deducting administrative and processing charges.
Non-Refundable Services
As we deal in digital services, the following are non-refundable:
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Search Engine Optimization (SEO)
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Social Media Marketing (SMM)
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Pay-Per-Click (PPC) Campaigns
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Website Design & Development
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App Development
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Content Marketing
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Bulk SMS & WhatsApp Marketing
Refund Processing
If your request is approved (as per the above conditions), refunds will be processed to your original payment method within 7-10 business days after confirmation.
Exchanges or Modifications
We do not offer exchanges or service swaps after work begins. However, project modifications can be done based on mutual agreement and may involve additional charges.
Contact Us
If you have questions regarding this policy, please reach out to us:
📧 Email: support@masterjipix.com
📞 Phone: +91 8540064060