Cancellation & Refund

Cancellation and Refund Policy

At Masterji Pix, we appreciate your patronage and are committed to delivering outstanding products and services. Kindly take a moment to familiarize yourself with our Cancellation and Refund Policy.

Cancellation of Products/Services: Customers can initiate the cancellation of their order or service subscription by reaching out to our customer support team. To facilitate the process, please provide pertinent details such as the order number and date of purchase.
Timeframe for Cancellation: The window for cancellations may vary depending on the nature of the product or service. Please refer to the product/service description or agreement to ascertain the applicable cancellation period.
Refund Eligibility: Refunds are not guaranteed for all cancellations. Each request is evaluated individually, considering factors such as the product/service type, reason for cancellation, and adherence to our terms and conditions.

Refund Procedure:

Processing Refunds: Upon approval of a cancellation request and confirmation of eligibility for a refund, we will process the refund within 5 business days. Refunds will be issued through the original payment method unless otherwise specified.
Partial Refunds: In certain cases, partial refunds may be granted if only a portion of the product/service has been utilized or under specific conditions. Such decisions will be made at our discretion.
Non-Refundable Products/Services: Certain products or services may be explicitly designated as non-refundable at the time of purchase. Please review the product/service description thoroughly before completing your purchase.
Refund Denial: We reserve the right to decline refund requests that do not meet our policy criteria. If a refund request is denied, we will provide a clear explanation for the decision.

Contact Information:

For inquiries regarding our Cancellation and Refund Policy or to initiate a cancellation request, please reach out to our customer support team at Support@masterjipix.com.

Policy Updates:

Our Cancellation and Refund Policy may be revised periodically. Any modifications will be posted on our website, and the updated policy will govern all purchases made after the effective date of the revision. By engaging in transactions with Masterji Pix, you agree to comply with the terms and conditions outlined in this Cancellation and Refund Policy.